Effective Writting and Communication

This foundational course teaches the basics of good writing and communication skills. Students learn how to write grammatically-correct reports and focus on the interactive processes of transmitting and/or exchanging messages, information and/or understanding within individuals, groups, and organizations. The course examines the factors and circumstances
that influence the flow and impact of messages, information, and understanding among individuals, groups and organizations.

At the end of the course, students should be able to:
understand the necessity for accurate and effective written and verbal communication understand the basic concepts, principles, techniques and proficiency required for design and implement appropriate communication systems and procedures in various settings


  • Introduction to Communication Skills
  • The Concept of Communication
  • Introduction to Communication Theory
  • The Communication Process
  • Elements/Aspects of communication
  • Forms/Classification of Communication
  • Importance of Good Communication
  • Communication Media
  • Introduction to Communication Media
  • Oral Communication media
  • Written Communication media
  • Visual Communication media
  • Audio – Visual Communication media
  • Technological Developments in the Communication media
  • Barriers to Communication
  • Medium barriers
  • Physical Barriers
  • Comprehension barriers
  • Socio –Psychological Barriers
  • How to Overcome Barriers
  • Principles of Communication
  • Clarity
  • Consideration
  • Correctness/Authenticity.
  • Courtesy
  • Conciseness
  • Completeness
  • Interpersonal communication
  • Inter-cultural communicationWritten Communication
  • The Functions of Written Communication
  • The Theory and Practice of Effective Writing Skills
  • Key Business Writing Skills
  • Essential Considerations
  • Written Communication
  • Reports
  • Internal Memorandum
  • Bulletins, Journals, Circulars, and Notices
  • Suggestion Schemes
  • Oral, Visual And Audio-Visual Means Of Communication
  • Oral Communication
  • Telephone Usage
  • Interviews
  • Committees, Meetings and Conferences
  • Audio – Visual Communication
  • Class Presentations
  • Speeches
  • Effective Oral Communication

Lectures, practical work, tutorials, group discussions, class presentations, and team work.

The course will be assessed by practical exercises in class (60%) and a final written
examination (40%).

Duration: 4 Weeks